Ana Grace Project Establishes Partnership, New Home at CCSU

The Ana Grace Project (AGP), established to promote love, community, and connection in the wake of the Sandy Hook Elementary School shooting, has a new home at Central Connecticut State University (CCSU) in New Britain. A pilot partnership between the AGP and CCSU establishes a new base of operations for the Ana Grace Project, in addition to the blending of resources, services, and expertise, officials of both organizations have announced.

Nelba Márquez-Greene was a CCSU adjunct faculty member in 2012 when her daughter Ana Grace was killed at Sandy Hook, along with 19 other first-graders and six educators. She established The Ana Grace Project to honor her daughter’s memory and, as its executive director, she will oversee the CCSU-AGP partnership.

In announcing the partnership, CCSU President Zulma Toro said, “This arrangement will enrich our longstanding commitment to serving our communities as well as deepen our commitment to being a University of compassion. We are happy to welcome Nelba Márquez-Greene back to the CCSU family.”

“I’m looking forward to the amazing things we can do together,” says Márquez-Greene. “CCSU already has an extraordinary depth and breadth of talented, skilled people. We'll add another layer of support and love available to all.”  She is a clinical fellow of the American Association of Marriage and Family Therapy and has experience in private practice, as well as academic and community mental health settings. For a time she served as coordinator for Klingberg Family Therapy Center’s outpatient child and adolescent psychiatric clinic.

“By partnering with CCSU, we’ll be able to expand our vision of ensuring every student in Connecticut has access to healthy relationships and tools of self-regulation – setting them up for life long success,” Márquez-Greene explains.

Also expected is the continuation and expansion of AGP’s “Love Wins: Finish the Race” initiative hosted at CCSU for the past two years. Several hundred New Britain school children spend a day on campus with CCSU student volunteers for a taste of the college experience with the hope, says Márquez-Greene, of “instilling the belief that there is a world of possibilities awaiting them.”

Márquez-Greene will also work with the School of Education & Professional Studies to establish a Center for Social & Emotional Learning to provide education, training, and research to the campus, community, and state. Other expected collaborations include the training of CCSU undergraduate and graduate students in the Marriage & Family Therapy, Psychology, and Counseling programs in the use of social-emotional curriculum in the classroom.

Her husband, Jimmy Greene, is Coordinator of Jazz Studies and Assistant Professor of Music at Western Connecticut State University, another of the four state universities in the Connecticut State Colleges and Universities (CSCU) system.

Greene teaches applied jazz saxophone, jazz history, jazz pedagogy, jazz improvisation, jazz theory, jazz arranging, conducts the jazz orchestra and was awarded a 2013 Outstanding Faculty Award for his efforts. A native of Hartford, Greene is considered one of the most respected saxophonists of his generation since his graduation from the Hartt School of Music in 1997. His most recent recording, Beautiful Life (Mack Avenue) is a celebration of the life of his daughter. The album features touching performances by giants like Pat Metheny, Christian McBride, Kenny Barron and Kurt Elling amongst many others.

Three Metro Regions in CT Are Among Top 30 Most Educated in the US

Three Connecticut metropolitan areas are among the top 30 “most educated cities in America,” according to a new analysis.  The Bridgeport-Stamford-Norwalk area ranked #12 in the nation, narrowly missing the top 10.  Hartford-West Hartford-East Hartford placed 22^nd, and New Haven-Milford ranked 29^th in the ranking developed by the financial website WalletHub. The Bridgeport-Stamford-Norwalk region ranked fourth in the nation for the highest percentage of individuals who have earned Bachelor’s degrees and fifth in the percentage of “graduate or professional degree holders,” according to the analysis.  The New Haven area ranked second in the nation in the quality of universities.

Overall, the top 10 most educated cities were Ann Arbor, Washington DC, San Jose, Durham, Madison, Boston, Provo, San Francisco, Austin and Tallahassee, according to the analysis.

To identify the most and least educated cities in America, WalletHub’s analysts compared the 150 most populated U.S. metropolitan statistical areas, or MSAs, across two key dimensions, including “Educational Attainment” and “Quality of Education & Attainment Gap.”  Data used to create the overall ranking were collected from the U.S. Census Bureau, Bureau of Labor Statistics, GreatSchools.org and U.S. News & World Report.

The Ann Arbor, MI, metro area has the highest share of bachelor’s degree holders aged 25 and older, 52.7 percent, which is 3.8 times higher than in Visalia-Porterville, CA, the metro area with the lowest at 13.8 percent.

Economic Policy Institute analysts point out that one way to strengthen an economy is to attract well-paying employers “by investing in education and increasing the number of well-educated workers.” In states where workers have the least schooling, for instance, the median wage is $15 an hour compared with $19 to $20 an hour in states where 40 percent or more of the working population hold a bachelor’s degree or higher.

A similar study by WalletHub earlier this year, comparing states, ranked Connecticut as having the fourth highest educated state population, just behind Maryland, Massachusetts and Colorado.

Knowledge Corridor to Gain Boost as More Frequent Rail Runs Through It

For years, the tag line has been “innovation runs through it.”  In the coming year, there will also be more frequent rail service running through it, and that may make all the difference in the world. When proponents of economic development in what’s known as “New England’s Knowledge Corridor” get together for a conference this fall, it will be with the backdrop of the three anchor cities that span two states – New Haven, Hartford, and Springfield – being more connected than ever, with the start of the new regular rail service between the cities just months away.

The half-day conference, “Leveraging the Knowledge Corridor’s Transportation Assets and Investments to Drive Economic Progress,” will be held at Union Station in Springfield on October 18.  It will serve as the coalition’s 2017 “State of the Region” conference.

The keynote speaker will be Robert Puentes, President/CEO of the Eno Center for Transportation.  Panelists will include five members of Congress from the region:  Richard Neal and James McGovern from Massachusetts and John Larson, Rosa DeLauro, and Elizabeth Esty from Connecticut.

Plans also include talks by Connecticut Commissioner of Transportation James Redeker and his counterpart in the Bay State, Stephanie Pollack, Secretary/CEO of the Massachusetts Department of Transportation.  Officials also anticipate releasing the results of the 2017 New England Knowledge Corridor Business Survey.

"In the Knowledge Corridor, we’re convinced that the transportation assets we have; new ones that will be coming online in the  next year or two, plus; those we are planning to see realized over a longer range time line constitute the bedrock of a competitive 21^st century economy that enables ready and affordable access to skilled workers, attractive markets and motivated consumers on a global scale," Tim Brennan, Chairman of New England Knowledge Corridor Partnership and Executive Director of the Pioneer Valley Planning Commission, told CT by the Numbers.

On Monday, Governor Dannel P. Malloy announced that a joint venture of TransitAmerica Services and Alternate Concepts has been selected as the service provider that will operate and manage service on the Hartford Line – which is expected to launch in May 2018.

Work is continuing throughout the summer, including grade crossing upgrades in Wallingford this month, as part of the overall upgrade of the New Haven-Hartford-Springfield rail line – now branded as the CTrail Hartford Line, with expanded service scheduled to being in 2018, according to transportation officials.  Last month, construction in Meriden and Windsor included track construction upgrades.

New England’s Knowledge Corridor is an interstate partnership of regional economic development, planning, business, tourism and educational institutions that work together to advance the region’s economic progress. The region “transcends political boundaries,” officials point out, and it comprises the Hartford, Springfield and New Haven metro areas and is centered on seven counties in the two states, underscoring the area’s “rich tradition of inventions, research and higher education.”

The New Haven-Hartford-Springfield (NHHS) Rail Program is a partnership between the State of Connecticut, Amtrak and the Federal Railroad Administration.  The goal is to provide those living, working or traveling between New Haven, Hartford and Springfield with high speed rail service equal to the nation’s best rail passenger service, officials emphasize.

The Hartford Line will act as a regional link with connections to existing rail services, including Metro-North, Shoreline East, and Amtrak Acela high-speed rail services on both the New Haven Line to New York and on the Northeast Corridor to New London and Boston. There will also be direct bus connections to the Bradley Airport Flyer and to CTfastrak.  With a heightened level of direct and connecting service linking the region, the hope is that towns along the future Hartford Line will become magnets for growth – ideal places to live and to relocate businesses that depend on regional markets and travel.

All of which dovetails perfectly with the “selling points” routinely used to promote the Corridor:

• Academic Powerhouse – One of the country’s highest academic concentrations and largest capacities for research, with 41 colleges and universities and 215,000 students
• Exceptional Achievement – Consistently among the nation’s top 10 in percentage of the population with advanced degrees, science-engineering doctorates and new patents registered
• Big, Concentrated Market – The nation’s 20th largest metro region, with over 2.77 million people, is comparable to Denver and St. Louis, but with twice their population density, which means ready access to labor and consumers
• Large Workforce – A labor force of 1.34 million, 50% larger than the Charlotte metro area
• Business Hub – 64,000 businesses – 60 percent more than the Austin metro

"Providing frequent, reliable, commuter rail service connecting New Haven-Hartford-Springfield, the three major cities that anchor the Knowledge Corridor and its over 2.7 million people, will be nothing short of a game changer enabling the cross border region’s to reach its potential as an economic powerhouse within New England while simultaneously linking it to the white hot economies found in the Boston and New York City mega regions," Brennan added.

The CTrail Hartford Line rail service will operate at speeds up to 110 mph, cutting travel time between Springfield and New Haven to as little as 81 minutes. Travelers at New Haven, Wallingford, Meriden, Berlin, Hartford, Windsor, Windsor Locks and Springfield will be able to board trains approximately every 30 minutes during the peak morning and evening rush hour and hourly during the rest of day, with direct or connecting service to New York City and multiple frequencies to Boston or Vermont (via Springfield).  New train stations also are in various stages of development in North Haven, Newington, West Hartford and Enfield.

Also, very much a part of the strengthening transportation options with the potential to spur economic development is Bradley International Airport, which recently has added international flights on Aer Lingus (last year) and Norwegian Air (last month) and a direct-to-San Francisco route via United Airlines.

Connecticut Airport Authority Executive Director Kevin A. Dillon said the aim is to “build on Bradley’s strengths and continue our focus to deliver more convenience and connectivity for our region.  Flying to Europe from Bradley has never been easier and more affordable.”

The Connecticut Department of Transportation (CTDOT) conducted a bidding process and cost-benefit analysis for the Hartford Line program and selected TransitAmerica Services and Alternate Concepts, which are forming a joint venture solely for the purpose of serving the Hartford Line. This marks the first time that CTDOT has been able to select and contract with an experienced service provider for a major transportation program, a more cost-efficient alternative to the agency creating a separate internal unit and hiring employees to manage the Hartford Line, according to state officials.

CT's Water Plan Ready for Public Comment; Recommendations Advance to Legislature in 2018

If you’re interested in Connecticut’s plans to manage a key natural resource – water – and might like to weigh in on what’s being considered, the window of opportunity to speak up has opened. The state’s Water Planning Council (WPC) published a draft version of the State Water Plan last week, on the council’s website (www.ct.gov/water).  They have also opened a public review period to provide Connecticut residents, businesses, and other stakeholders an opportunity to provide feedback before the Plan is finalized early next year. Comments will be accepted through November 20.

The draft plan recommends a framework for managing Connecticut’s water into the future and for “achieving balance with our many human and environmental needs as climate trends emerge and new needs develop,” according to officials.  The plan addresses the quality and quantity of water for drinking, ecology, recreation, business, industry, agriculture, energy, and wastewater assimilation.

The WPC members stressed that the input of Connecticut’s citizens is crucial to the development and implementation of the plan to ensure it is fair and effective at balancing the needs of all water users while protecting a valuable resource. The council will hold public hearings on the draft plan across the state during late summer and fall, and they also plan to use technological resources to advertise and educate the public on the plan throughout this period.  Comments on the plan can be filed electronically by the public.

Among the issues included is climate change.  The draft plan states that “Climate change is likely to have a significant effect on potential flooding in Connecticut, and could also result in drier summers in the next 25 years. More work is recommended on coastal impacts, longer term effects (50 – 100 years), and basins at risk of not satisfying all future needs.”

The creation of the State Water Plan was required following the adoption of a state law, Public Act 14-163, which directed the WPC to formulate a plan that will help planners, regulators, and lawmakers make decisions about managing Connecticut’s water in a manner that is consistent throughout the state.

The WPC is comprised of four members: John W. Betkoski (Chair), Vice Chairman, Public Utilities Regulatory Authority; Garrett Eucalitto, Undersecretary, Office of Policy and Management; Betsey Wingfield, Bureau Chief, Department of Energy and Environmental Protection; and Lori Mathieu, Drinking Water Section Chief, Department of Public Health.  The group’s draft plan reflects the input of various stakeholders, committee members and public participants.  There is also an advisory board for WPC.

The plan highlights five key messages:

• Plan Function: The Plan is not an answer, but a platform for consistent, informed decision making.
• Maintain Highest Quality Drinking Water: The Plan reaffirms the state’s dedication to the highest standard of drinking water quality in the nation (Class A).
• Balance: Many river basins in Connecticut cannot satisfy all instream and out-of-stream needs all the time. The Plan offers ideas for understanding and improving this balance.
• Conservation: While Connecticut leads the nation in protections of drinking water quality, the State lags in its water conservation ethic. Outreach that builds on utility initiatives is one of the most important recommendations in this Plan.
• Maintain Scientific Data: The plan advocates for the collection and use of scientific data, as well as centralized access to it.

Details of the WPC’s public outreach efforts, information on how to comment, and links to other resources will be available in the coming weeks at www.ct.gov/water. They intend to present a final document to the Governor and various legislative committees in 2018.  The WPC next meets on August 1 at 10 Franklin Square in New Britain.

PERSPECTIVE: Yes, We Can Change the World

by Ramzi Kaiss …As we will come to find out, everyday for the rest of our lives, and not just today, will be that real celebration of the lessons we’ve learned, the relationships we’ve built, and the love that we’ve had and shared on this beautiful New London hilltop. You see our experiences cannot be objectified and contained within a piece of paper, they are bigger than that. For they shall pervade the way we got about our lives forever, and I mean it.

Look around you for a moment. Take it all in: Look at the beautiful campus you are surrounded by, but more importantly look the beautiful people you are amongst, Inside and outside these buildings that are surrounding us, and through the people we are surrounded by, we have discovered the meaning of our time at this institution and of our role in the world beyond its walls.

Here we discovered that as we face the world tomorrow, what is more worthy than merely finding a job is finding a good cause to live and work tirelessly for. Through the people we are surrounded by, we discovered that what is more essential than merely making money is making this world a better place for all of its inhabitants, regardless of their sex, race, gender, ethnicity, orientation or religion.

Because yes, there is no doubt that you will become successful. There is no doubt that you can become future peacemakers and noble CEO’s, instrumental social activists and leaders of NGO’s; future dancers and award winning musicians, inspiring academics and pious politicians; future radical educators and mind-blowing performers, and yes, oh yes, righteous revolutionaries and renowned reformers.

Nevertheless, as this place has taught us, life is not so much about how far we go, but what about we do with that distance. It is about how we utilize our positions of power to empower the people around us.

And not only did we learn these lessons with one another, but through and because of one another- whether in the classroom or at a ridge party, during office hours or campus-wide discussions, or even right here on Temple Green, as part of the many late-night conversations that I’m sure most of us have had. Because in the end, it is in the people that we have become and in the future work that we will accomplish as a result of this becoming, that the true celebration of our time at Connecticut College will be actualized. And that will take place day after day after day.

We must admit that with a Connecticut College education we are more than ready to take on some of the most important challenges that the human population faces today. At a time in our world where poisonous hatred has already ripped apart communities and destroyed lives, our education and our experiences are the much-needed antidote that can heal and rebuild.

As French philosopher Albert Camus puts it, “there is no sun without shadows, and it is essential to know the night.” Now, more than ever, not only do we know why systems of inequality continue to exist, but we know how to dismantle them in order to create a more equitable society.

_________________________

Ramzi Kaiss '17 was the 2017 Commencement Senior Class Speaker at Connecticut College in New London. Ramzi, from Beirut, Lebanon, was a philosophy and international relations double major and Mellon Fellow. He served as President of the Student Government Association, as well as co-president of the Amnesty International club. In 2016, he received a research grant from Connecticut College and spent his summer conducting research for the Boston-based global nonprofit, Facing History And Ourselves. In February 2017, he traveled to Bogotá, Colombia for the 16th World Summit for Nobel Peace Laureates.

Leaders Inspiring Hope to be Honored in Greater Hartford

Leadership Greater Hartford (LGH) will be “celebrating leaders who inspire hope,” at the organization’s annual fundraising gala this fall, personified by honorees selected to receive the prestigious Polaris Awards.  Although their individual stories differ substantially, the common thread is one of commitment to community and taking on tough challenges to provide opportunities for individuals encumbered by obstacles.  Their impact has been unmistakable, making a difference not only in individual lives, but across the community.  Being honored for their work, as described by LGH:

• Ronit Shoham is the driving force behind many remarkable projects for young people and others in need. She is a whirlwind of activity who has helped catalyze such initiatives as the creation of the Miracle League of Connecticut (which enables children with physical and mental challenges to enjoy playing baseball), Jonathan’s Dream Re-Imagined (rebuilding one of America’s first inclusive, accessible play spaces) and The Underground (a safe and secure location for teenagers to congregate, communicate and grow together).
• Cheryl and Jamie “Bear” McDonald are not only owners of one of the fastest growing restaurant businesses in the state, they personify dedication to both quality and the community. Starting with Bear’s Smokehouse in Windsor, South Windsor and Hartford, they have opened three other restaurants this year. And their community focus includes a commitment to hire ex-offenders, raising their minimum wage to $15 an hour for “non-tip” employees and significant support of many local charities.
• Iran Nazario is a high school dropout and former gang member who overcame many hardships, including jail time, to become an inspirational nonprofit leader in Hartford. Today he is president of the Peace Center of Connecticut and was most recently with COMPASS Youth Collaborative Inc., positions that have allowed him to work with young people to prevent gangs, reduce violence and find peaceful paths forward.

The Polaris Awards gala, to be held on October 18 at The Bushnell, is Leadership Greater Hartford’s annual signature fundraising event that recognizes “guiding lights” in the local community. Each fall hundreds of diverse leaders from every sector in the Greater Hartford area come together to network, to celebrate and to be inspired by the unsung heroes who strengthen community leadership connections in our region, officials explain.

Founded in 1977, Leadership Greater Hartford (LGH) is “one of the largest, most diverse, and effective community leadership organizations in the country,” the LGH website points out. The organization’s mission is to “develop, connect, and inspire diverse leaders to build strong and vibrant communities.”  Event proceeds directly support Leadership Greater Hartford’s important work to strengthen the local community by training and connecting aspiring and established leaders.

Photo: (L to R) Ronit Shoham, Cheryl and Jamie “Bear” McDonald, Iran Nazario

Webster Bank, Peoples United Are Among Nation’s "Most Reputable Banks"

Webster Bank and People’s United have been named among the "most reputable banks" in the country, according to the 2017 Survey of Bank Reputations, conducted by the independent organization Reputation Institute. Webster earned the highest score of any Northeast-based banks and ranked seventh overall in the United States. People’s United ranked at number 11.  The annual survey measures U.S consumers' perceptions of major bank brands.

American Banker, a trade publication focused on the banking industry, published the ranking of the most reputable banks in the country based on the Reputation Institute survey. More than 12,000 individual ratings were collected from customers and non-customers.  The ratings took into account citizenship, ethics/integrity, innovation, leadership, performance, products, services and workplace.

In its analysis, American Banker pointed out that regional institutions “are faring particularly well.”  Webster scored 76.4 while People's United scored 74.2.  The top-ranked institution, Georgia-based Synovus Financial, had a score of 80.7.

Stephen Hahn-Griffiths, an executive vice president at the Reputation Institute, said that while providing quality products and services is obviously important, it's a company's governance — or how it conducts business — that can make or break a reputation these days.

"The No. 1 thing people are looking for in terms of reputation of a bank is ethical behavior," said Hahn-Griffiths.

Of the 39 banks evaluated in this year's survey, more than half of them received "excellent" marks from their existing customers, up from just under a third of the banks in the 2016 survey. Perhaps more tellingly, over 30% received "strong" ratings from non-customers, versus zero in last year's survey.

Webster Bank, with its roots in Waterbury dating back to 1935, has over $25 billion in assets and 176 banking centers from greater New York City to Boston, offering a full range of financial services delivered by close to 3,000 employees. People's United, founded in 1842, is a premier, community-based, regional bank in the Northeast offering commercial and retail banking, as well as wealth management services through a network of nearly 400 retail locations and 5,000 employees  in Connecticut, New York, Massachusetts, Vermont, New Hampshire and Maine.

Play with Purpose at Two Connecticut Pre-Schools

Local school systems in Enfield and Manchester implemented a purposeful play initiative, with support from LEGO Community Fund US and the Hartford Foundation for Public Giving.  The results of the initiative are highlighted in a new video, which emphasizes that there’s more to play than may be apparent at first glance. Program organizers point out that “young children are naturally curious and full of life. Provided a supportive environment, they will joyfully splash, build and smash, pretend, sing, and dance.” While they are having a ton of fun, they are also making sense of the world and learning through exploration, experimentation and social interaction.

The LEGO Community Fund US has long asserted that learning through play enables children to become creative and engaged lifelong learners. In 2014, they put forward a proposal and funding to develop and test new materials to advance facilitated play in children’s homes, preschool and kindergarten. The idea is that a young child’s parents and teachers should really be facilitators of intentional play experiences.

The Hartford Foundation matched LEGO’s grant, and the Connecticut Office of Early Childhood participated with in-kind funds to create a training video, making the initiative a cross-sector effort. Laura Post, Vice President of Consumer Insights, LEGO Group, said of the collaboration, “We shared, as organizations, a passion for early childhood.”  The pilot was run in Manchester and Enfield, home of LEGO’s U.S. headquarters.

The collaborative, 17-month initiative ran from January 2015 through May 2016. During that time, participating parents and educators learned how facilitated play can support children’s cognitive, social and emotional development. Emphasis was placed on how to teach young children, not what to teach them.  The goal was to incorporate life and academic skills in a way that is fun for young children.

The Supporting Educational Success through Playful Learning workshops, that Enfield held in English and Spanish, were a catalyst for the development of a community campaign on the importance of play.

Schools Superintendent Dr. Jeff Shumann said the program sets students up for success in the future.  “It gives them those interpersonal skills, creative thinking skills, the problem solving skills, and certainly the communication skills that will help them enhance their learning as they get into deeper and more rigorous academics in the coming years.”

Kindergarten and pre-K teachers are receiving coaching to integrate purposeful play into all curriculum areas. Early educators participated in a series of play based workshops, and families attended play events, gaining an understanding of the value of play.

Manchester’s Supervisor of Student Development, Karen Gray, says it became “obvious how developmentally appropriate it is for children to play, and to have fun, and to smile and to laugh.”  As they did, teachers would “see them develop cognitively," although "they are not necessarily aware of the skills that they are actually developing.”

Adds Latasha Easterling-Turnquest, District Director of Manchester Public Schools’ Family Resource Centers, “Given the opportunity, a child, through play, can show you what he or she can really do.”

PHOTOS:  Jeff Shumann,  Karen Gray.

https://youtu.be/y20-G6AnIV0

Consumer Protection, Or Not - Malloy Veto Draws Industry Praise

The Northeastern Retail Lumber Association (NRLA) and Lumber Dealers Association of Connecticut (LDAC) are applauding Governor Dannel Malloy’s decision to veto Senate Bill 821, which would have affected consumer warranties for windows, roofing, and siding. The legislation was strongly opposed by LDAC since its introduction in February. Despite that opposition, the bill was passed unanimously on the consent calendar by the Senate, after a revising amendment was approved, on May 17.  The House passed it 80-70, as amended, on the last day of the regular session, June 7.  An earlier version was passed unanimously by both the General Law committee and the Appropriations Committee.

In a veto message on the bill, Malloy explained “This bill, while intended to add additional layers of consumer protections to the warranty process, would instead harm consumers due to its detrimental impact to the marketplace.”  The Governor described the bill as “simply unworkable,” adding that “the detrimental impact of this bill would be very real to Connecticut consumers: businesses could decide to not offer their products in our state, or to tailor their warranties in Connecticut by adding in extra fees…”

The association recruited other organizations to help fight aggressively against the bill – unsuccessfully - in the final days of the legislative session.  The full court press at the Governor’s door then began.  LDAC and industry partners “quickly mobilized to urge Gov. Malloy to veto this legislation,” the organization pointed out in a press release. “After a meeting with the Governor’s staff and more than 40 industry letters, the Governor decided to veto S.B. 821.”

Described as “a huge victory for the industry,” the legislation, according to opposing organizations,  would have been “overly burdensome for manufacturers of windows, roofing, and siding – leading to potentially devastating outcomes for independent building material dealers across Connecticut.”

The Window & Door Manufacturers Association (WDMA) is among the organizations praising the veto.

"WDMA commends Gov. Malloy for vetoing this unprecedented and problematically-vague legislation," said Michael O'Brien, WDMA President and CEO.  "The bill would have changed existing law without any justification or public hearing, harmed manufacturers, dealers and consumers and created legal uncertainty and needless litigation."

A sweeping mandate for these manufacturers to cover all labor and replacement costs associated with warranty claims would have led to higher prices, they explain, along with weakened consumer protections, and fewer products available to consumers. The legislation would have also required manufacturers to address warranty claims within 30 days’ receipt of a claim – which industry officials say would have been “an unreasonable timeframe” to comply with.

The Northeastern Retail Lumber Association (NRLA) was established in New York in 1894 and today is an 1,150 member association representing independent lumber and building material suppliers and associated businesses in New York, New Jersey, and the six New England states. The Window & Door Manufacturers Association is the premier trade association representing the leading manufacturers of residential and commercial window, door and skylight products for the domestic and export markets.

A year ago, the state legislature voted to override three vetos by Malloy, the only three since he was elected Governor. Three more bills passed by the legislature have been vetoed thus far this year.

PERSPECTIVE: Journalism and Medicine - Comfortable with Uncertainty

by Dr. Jon LaPook I thought you might want me to talk about what I've learned from blending medicine and journalism. If I'm wrong, I'm sure I'll find out soon enough from today's Quinnipiac graduation exit poll.  I work in two worlds. Thirty-seven years ago, I graduated from medical school. Eleven years ago, I started as a correspondent for CBS News. But I continue to love medicine and still see patients.

I want to make sure you leave here today with at least one piece of advice that will help you be a better physician, will set you apart from the pack, no matter what specialty you enter. I'll tell you one story from each world, then leave you with a single piece of practical advice I've learned from doing both jobs.

Since the Hippocratic Oath outranks the Nielsen ratings, I'll start with medicine.

At this moment, you are about to become a doctor. When I was in your shoes, I remember thinking that every test, every paper, every minute of studying since kindergarten had led to this one enormous achievement: a medical degree. So breathe it in. But you are not doctors yet. At this delicious moment, breathe that in, too.

Remember what it can feel like to be a patient: the mixture of emotions, from helplessness to embarrassment to fear. I know you've been studying for years to learn the science of medicine, but today I'm also asking you to consider the art of healing. Don't let all those facts and figures crowd out your ability to connect with your patients. But how in the world do you do that—especially during your internship and residency, when you'll be multitasking, tired, and just trying to keep your head above water?

It starts with a decision about the emotional wall we all build between ourselves and our patients. Constructing it is tricky. You don't want to make it too thin and porous, because that can be emotionally devastating. But you don't want to make it too thick and impervious, because then you miss out on all the good stuff, the precious moments when you connect with a patient as a person. I treasure the time an elderly patient showed up for an office visit on a beautiful spring day, and I wheeled her over to the Central Park Zoo to watch the sea lions. No medicine I have ever prescribed has had a more powerful therapeutic response.

Everybody has to find a comfort level. For me, erring on the side of "too empathetic" is the way to go. Patients pick up on it, and if they feel you really care, they're more likely to open up to you.

When I was a third-year medical student rotating through psychiatry, I saw an 8-year-old girl referred by the school psychologist. My preceptor and I met her in clinic once a week, but we couldn't figure out what was going on. For some reason, during the last visit of my rotation, I asked her mother, a single mom—I can still see her smile—what she would do when her daughter, the youngest of three, grew up and left home. She said, "Oh, I'll jump that bridge when I come to it."

The words were almost around the corner—in fact, my preceptor went right on to the next question—when I interrupted him and said, "You know, you just said 'I'll jump that bridge when I come to it,' and the expression is I'll cross that bridge when I come to it. Are you upset about the thought of one day being alone?" Her smile evaporated and she started crying. She was not only depressed, which helped explain what was bothering her 8-year-old daughter, but she was suicidal, and we immediately arranged for treatment. That moment was simultaneously the most exhilarating and the most terrifying moment of medical school. What if I had missed it? What if we had just gone on to the next question? What had I already missed with other patients? And what was I going to miss in the future?

Here's the point. Here's a piece of advice that will set you apart: When we're watching a movie and an important moment is about to happen, how do we know? Because there's a close-up and the music changes. Well, in life, there's no close-up and there's no change of music. You have to play the soundtrack in your own head. You have to control the zoom button yourself. You must catch that moment when the patient—consciously or unconsciously—tells you what's the matter. You need to get them to open up to you as one human being to another. And they will not do that unless they know they are talking to a human being!

Now part two. Journalism and medicine go together well. There's a lot of overlap between what I do as a journalist and what I do—and you will do—as a physician: communicate. It doesn't matter if it's to one person or millions. Our job is to explain things clearly and provide perspective based on the most reliable information available. It's easy to slip into medspeak. But, believe me, not everybody knows what a cohort is, or a subset. Instead of "contraindicated," how about just saying, "not a good idea?"

These days, there's a lot to explain, and it's tough to do that if you have only 15 or 20 minutes with a patient. The key is taking complex topics and presenting them in simple, accessible terms. So communicating clearly—and succinctly—is an important skill. Work on it.

Your patients will look to you for guidance concerning what they should and should not worry about, and that's where staying up to date will be crucial. I did 66 segments about Ebola—we counted—and the message was the same every time. Ebola was a huge problem in West Africa, but the odds of it spreading widely in the United States were extremely low.

I'm more concerned about Zika, and have been saying that on air, over and over, for a year, including in a "60 Minutes" piece last fall. It's the first mosquito-borne virus ever known to cause a birth defect, including microcephaly, and the first mosquito-borne virus to be sexually transmitted. I've covered this story in Brazil, Puerto Rico, and—two weeks ago—in south Texas. With a vaccine not expected until next year, at the earliest, it seems inevitable the virus will spread further in the United States, especially to mosquitoes along the Gulf Coast. But people are still not aware enough about the risks, and about how to protect themselves. This is a perfect example of where I can help by talking to a large audience, and you can help by talking to your patients and friends. And with especially complicated issues like Zika, point them to reliable online information, like the CDC website.

My experience in journalism has helped me see how we—as doctors—can make a difference beyond what we might imagine.

Three months after the terrible 2010 earthquake, I was in Port-de-Paix in northern Haiti—the poorest part of the poorest country in the Western Hemisphere. I was in a one-room combination delivery room and neonatal ICU. To my right was a premature baby boy, clinging to life with the help of the one portable oxygen machine on hand. To my left was a woman in labor. Suddenly, the unborn baby's pulse dropped. After a few minutes, the oxygen machine was wheeled from the premature baby to the woman in labor, who delivered a healthy girl. The premature baby died. In the United States, that baby would have had more than a ninety percent chance of survival.

You certainly don't have to go to Haiti to see health care inequity. You find it throughout the world and across the United States—disparities in outcomes based on factors like race, ethnicity, and socioeconomic status. I won't quote facts and figures: You've undoubtedly seen them already. But I'd like to convince you that you can make a difference here. You have that power. And it doesn't have to be on a grand, policy-level scale—although that would be nice!

You don't have to be Dr. Paul Farmer, a co-founder of Partners In Health, who helped build a modern hospital in central Haiti that opened two years after the earthquake. Oxygen outlets in the walls by every bed, for the next premature baby. You can make a difference, one person at a time, in your own community.

But, of course, we do need large-scale, public health and policy solutions to health care inequity. Please keep your eyes open so you recognize it—whether in your practice or in some far off place. Think about what you can do to help. And triage this as "stat."

And now this: a single piece of advice based on what I've learned in both fields, as a physician and a journalist. Be comfortable with uncertainty.

If you've been practicing medicine for five years and you think you have all the answers, you're in the wrong profession. Patients get understandably frustrated when one year we say one thing, and the next year it appears we're saying the exact opposite—whether it's about postmenopausal hormone replacement, mammography, PSA screening, or whatever. But YOU shouldn't be frustrated. Medicine has always been about trying to think logically, based on the best available data. And thank goodness that data changes. For thousands of years, holes were drilled into the skulls of patients to release evil spirits, and people were bled to help restore the correct balance of "bodily humors." What are we doing now that doctors a hundred years from now will look back at and think, "Can you believe they used to do that? Antibiotics for infections? Didn't they know about drilling a hole into the skull to release the evil spirits?" Don't laugh; we're using leeches again, not for bloodletting but to help improve microcirculation and wound healing.

All this should actually take the pressure off. You may be thinking, "Do I really know enough to be a doctor?" I certainly had that question. Well, you DO know enough—and there will be supervision! Your colleagues and teachers are there to help. And you have the foundation: a knowledge of anatomy, pathophysiology, all the basics. After that, no matter how many facts you've memorized, it's still only a tiny fraction of all medical knowledge. So relax. Practicing medicine is open-book. You have a ton of electronic medical information at your fingertips, and you're going to have the fun of learning something new every single day.

And you're allowed to say, "I don't know"—an especially good idea when you don't know.

What's going to distinguish you as true healers is the way you embrace humility, compassion, and empathy. Turn away from the computer screen and look your patient straight in the eyes. Understand the extraordinary importance of listening. And realize that even when you don't have the answer for a patient in need, you can still help—with a sympathetic ear, a reassuring touch of the hand, and by sticking by them, through sickness and health.

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Dr. Jon LaPook is the CBS News chief medical correspondent, a professor at the NYU School of Medicine, an internist and gastroenterologist at NYU Langone Medical Center, and the Director of the NYU Langone Empathy Project. He delivered the 2017 commencement address to the first graduating class of new doctors from the Quinnipiac University Frank H. Netter, M.D., School of Medicine.  The full address is available on the CBS News website.